Refund policy

SC SCRUBS — Return & Refund Policy

At SC Scrubs, your satisfaction matters. We want you to feel confident and comfortable with every purchase.

Returns

We accept eligible returns within 14 days of delivery.

To qualify for a return:

• Items must be unworn, unwashed, and unused.
• Original tags must remain attached.
• Items must be in their original condition.
• Proof of purchase or an order number is required.

Items showing signs of wear, washing, alterations, or damage caused after delivery are not eligible for return.

Exchanges

Need a different size or color? Contact us within 14 days of delivery to request an exchange.

Exchanges are subject to product availability.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us promptly so we can review the issue and arrange an appropriate resolution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives defective, damaged, or incorrect.

Original shipping charges are nonrefundable unless required by law or the return is due to our error.

How to Start a Return

Please contact SC Scrubs through our website’s contact form with your order number and reason for the return.

Do not send merchandise back until you receive return instructions.

This policy does not limit any rights provided under applicable consumer protection laws.